Tinder updates its approach preciso handling reports of serious abuse and harassment

As verso result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Network), Tinder today announced per handful of product improvements as well as istruzione for internal teams at the dating app maker designed to better support survivors of abuse and harassment. Soon, Tinder also says its members will have access puro preparazione checks on their matches through Insegnamento, per nonprofit the dating app maker invested con last spring.

One key aspect of the partnership with RAINN involved istruzione Tinder’s customer care equipe. Through the pratica, staff learned how survivors may report abuse and harassment, and how esatto pubblicita televisiva reports of serious abuse – even if the reports use vague language onesto describe the events. The pratica, which is now also per mandatory part of Tinder’s onboarding and istruzione percorso professionale, additionally provides instructions on how squadra members should respond onesto these types of reports when they occur.

Meanwhile, durante the Tinder app, survivors will gain access preciso a more direct way sicuro report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want puro receive follow-up information about actions taken, as some prefer onesto receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making verso direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access to retroterra checks on matches from Insegnamento. Tinder invested verso seven-figure sum into New York-based Istruzione durante , which offers an alternative esatto traditional background checks that surface verso wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere con the app, reducing the number of taps it takes for verso user esatto locate the resource.

“Our members are trusting us with an incredibly fin and vulnerable part of their lives, and we believe we have verso responsibility preciso support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety outpersonals sito di incontri and Communautaire Advocacy for Tinder and Scontro Group, con per statement about the changes. “Working with RAINN has allowed us sicuro take verso colpo-informed approach to member support for those impacted by harassment and assault,” she added.

Istruzione instead focuses on whether or not someone’s background indicates per history of violence

Breeden, who held per similar position at Uber, joined Tinder sopra as Scontro Group’s first-ever head of safety and aimable advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Confronto, OkCupid and Plenty of Fish.

Tinder and other dating apps have put per higher focus on member safety features after per 2019 report revealed how dating apps run by Tinder parent Gara Group allowed known sexual predators onesto use its apps, due to the lack of background check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – verso key dating app demographic.

Durante early 2020, Tinder invested sopra Noonlight esatto help it power new safety features inside Tinder and other Competizione-owned dating apps, ahead of its investment per Formazione.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching a number of features designed to keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option to hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder’s primo posto U

The company has also felt the pressure esatto get ahead of coming regulations impacting tech companies, like those operating social media apps and dating services. Tinder, which dominates the dating app market, today plays per aimable networking as well, with additions like quick chat features, an interactive monitor series and other additions onesto its new Explore hub con the app.

“By adopting more botta-informed support practices, Tinder will be better positioned onesto support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, vicario president of Consulting Services at RAINN, sopra verso statement.