The brand new machine your app operates with the are nearly always inundated definition you cant check your account in spite of how the fresh new your own mobile is actually, or how well the cellphone phone’s lobby is at the full time. You would believe a lender who has no actual cities would envision raining currency into the their almost every other issues making it half of-way really worth having fun with, but for Axos, which is just not the truth.
Good morning Colin, Our company is disappointed you are having these problems and you may we’d like to help. This isn’t the amount of services we strive to include. We have escalated this matter immediately on the compatible party to assist. We take pleasure in your calling you. Many thanks.
Certainly awful!
Pure terrible bank I have ever are in contact with. Don’t use them. It keep financing for no reason upcoming refuse to behave.
Help Very Poor otherwise Low-Existent
Established a corporate Family savings along with a few dilemmas specific short particular high. A good $10,100 transfer was not processed. On the web support was low-existent. Phone support isn’t empowered when planning on taking people tips. All situation need to read “secure email” which takes days, often days to respond. Not recommended For Online Banking.
Good morning Jeffrey, the audience is very https://loansavesolutions.com/installment-loans-nh/ sorry to listen to about it feel. That isn’t the degree of solution we strive to provide, and that i keeps mutual their views with the help of our organizations to greatly help you boost. We have together with escalated your point and so the appropriate class is let right away. Thanks a lot.
I recently got a mortgage by this bank. I do believe Axos try elite group, conscientious and you will thorough; particularly the financing creator called JEAN Areas exactly who caused me personally, and continously displayed believe and you can professionalism.I’ve had feel along with other lenders whom identify by themselves as the a knowledgeable or greatest in the industry and the show is perhaps not nearly as good. We speed this bank a 5 of 5 famous people!
Hey, we are thus grateful to know you’d a experience which have Jean! We take pleasure in you taking the time to send us their viewpoints. Thank you for the five-superstar opinion!
How it happened, Axos Financial/Axos Invest?
Axos Financial/Purchase is among my personal favorite banking institutions, up until , today it appears they will not worry about their customers.
We authored which feedback back in 2020: “Hands down the best banking knowledge I’ve had. Customer support is very good and extremely instructional when needed. Costs pay is very good. Love the consumer user interface, only a complete higher sense and you can service.”
Let’s simply state, stuff has moved down hill, hell under the slope up until now. I have had an issue with my membership taking place 3yrs today without one can possibly tell me what’s happening. We eventually closed this new account as far as i disliked as well, hoping to are priced between scratch. That don’t wade much better. New finalized membership continues, I will access, but that is about any of it.
We unwrapped another membership to restore one membership and from now on, I can’t supply the new account. Its not apparent towards the site or in all get rid of down menus in order to transfer financing so you’re able to or off.
I am the patient individual and then have offered her or him the advantage of the brand new question. We have attempted to contact them making him or her familiar with my procedure into the several implies.
You will find emailed them directly to both help contact, has actually sent protected messages from the financial portal, keeps published multiple times for the Myspace and you may Twitter.
Of late as of , I obtained a reply after posting so you’re able to Twitter, I believe…anyhow, the newest effect said, which i do hear back from them into the step three-5 days, currently(), I have perhaps not read from their store and get delivered various other pursue upwards email address instance I’d over with the .
